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Shipping & Pricing

Our responsibility - COVID_19 Essential items approval  We have now received approval from the government to send out essential item...

Do you ship worldwide?

Yes we can ship anywhere in the world but please note it may be prudent to order from one of our local distributors in the country you wish to ship...

Returns Policy

Merino Kids products are designed and produced with the greatest care and attention to detail. If you’re not delighted with your purchase for a...

Received the wrong item or order?

Please fill out the form below and we will be in touch as soon as possible to put this right for you....

Exchanges

If you're not delighted with your purchase for any reason, you can return your unwashed, unworn and unused items in their original condition with your...

What do I do with a faulty garment?

All our products are designed and produced with the greatest care and attention to detail, and we hope that you will be delighted with them. If you f...

How do I pay online?

We have three payment types on our website: Payment Express - a secure payment processing facilty that accepts Visa, Mastercard and Debit Cards for...

Need some assistance? Please don't hesitate to contact us for any questions or queries that you may have.

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NZ: 0800 12 46 46