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If you're not delighted with your purchase for any reason, you can return your unwashed, unworn and unused items in their original condition with your proof of purchase within 30 days of purchase, no questions asked.

  • Please note for change of mind your return postage cannot be reimbursed
  • Please choose sale items carefully as there is no exchange or return for change of mind on sale items
  • Please note ALL items purchased as part of a 'Bundle' are required to be returned in order to complete process
  • Merino Kids products purchased through external stockists, are in accordance with the individual stockist’s purchase policy and, as such, purchased products can only be returned to their original place of purchase

Simply download, print and complete our Exchange & Returns Form. Send this back to us with your proof of purchase & returned items.


Please post your item along with your invoice and completed Exchange & Returns Form to:

Merino Kids Returns
106 Main Street
Wairarapa, 5712
New Zealand

Need some assistance? Please don't hesitate to contact us for any questions or queries that you may have.

Live Chat

NZ: 0800 12 46 46